服務及免責條款
免責條款>>> 1. 客戶落單時必須先繳付訂單金額50%訂金,取貨安裝時需付清餘額。2C Banner只於收到訂金後開始處理相關訂單。恕不接受期票; 2. 貴客於取貨時,敬請即場驗算貨品數量及品質,貨物出門後,如貴客反映質量不足,將不獲受理,如有退換,只包括退換同款產品,不得以此為由更換產品款式、內容、規格及尺寸。 3. 如客戶在單據上取貨日期後14天內仍未能全數提取貨物,2C Banner將不予保存貴客的貨物,而有關訂金及款項將不予發還,2C Window亦會向貴客追收相關貨款。 4. 所有印刷品以2C Banner之色彩管理標準為準,請勿以螢幕或打印紙稿件作準。貴客來稿均以四色(CMYK)印刷,如來稿為專色或RGB色彩,稿件將會自動轉為四色(CMYK)而不另行通知,當中所引致之任何色差,當以本公司印刷顏色為基準。如有任何色差爭議時,2C Banner恕不負責。(專色專版印刷貨品除外) 5. 客戶來稿之檔案如跟客戶之生產要求有所出入,當中可能包括檔案內之呎吋大小不一致/出血位不足/顏色/裁切呎吋/圖像解像度不足/欠缺字款等,以至最終製成品跟 6. 客戶之要求有所誤差,2C Banner恕不負責。 7. 若稿件上印有 QR code 或 Barcode 條碼, 2C Banner不能保證條碼內的資料能讀取正常。 8. 所有印刷品本身都存在某程度上之色差。在合理的色差情況下,客戶不應以此為理由要求任何重印、折扣或退款。2C Window將一概不予受理。而本公司亦設有色彩管理,以維持色差在合理水平之內。 9. 客戶提交之檔案,2C Banner只保存14天。 10. 就貴客使用2C Banner的服務,貴客保證印刷品不包含任何未經版權持有人授權的文字、圖像、設計、商標、貨幣及鈔票或任何受版權保護的作品;貴客保證印刷品不會侵犯任何第三方的任何權利,包括版權、商標、宣傳、私隠,不會誹謗或詆毀任何第三方,以及已獲得所有必需的授權或權限將第三方的材料加入貴客的作品;貴客保證已獲得所有必需的權限、權利和授權下訂單,並授權2C Banner印製貴客的作品;如有需要本公司將要求客戶出示有關之權限授權書以作核實。 11. 若客戶所提供之印刷品內容涉及或可能涉及誹謗、侵犯私隱、偽冒、抄襲、複製、侵犯知識產權、不雅、淫褻、侵犯任何第三者權利、貨幣及鈔票或違反香港現行法律之印刷內容等,2C Banner將保留拒絕印刷之權利。在適用法律允許的最大範圍內,2C Banner亦不會就印刷品之內容向使用者或任何第三者承擔任何責任。貴客承諾,若任何人、集團或機構就 (i) 貴客違反上述服務條款;或 (ii) 任何貴客交由本公司印製的產品中的文字、照片、圖像、圖形或其他材料等內容涉及或可能 涉及誹謗、侵犯私隱、偽冒、抄襲、複製、侵犯知識產權、不雅、淫褻、侵犯任何第三者權利、貨幣及鈔票或違反香港現行法律的情況,而提出任何形式的訴 訟、索賠、通知或採取的任何行動,將彌償本公司及其董事、管理人員和員工所遭受的任何損失,包括但不限於相關的索賠、損失、成本和合理之律師費用。 12. 2C Banner擁有任何是否打印或生產之最終決定權。 退貨條款>>> 1. 退貨須知:有瑕疵而欲退貨時,請於七日內提出,並需保持退回物品的完整性,如數量、包裝、或附件皆須與落單內容一致,否則恕不予以退貨或銷帳。 2. 2C Banner有權要求客戶將懷疑有問題之貨品透過拍照或退回方式,交予我們作調查及批核之用。退回之貨品必須保持其完整性,否則將不獲受理。 3. 2C Banner會按每一個退貨/退款之要求作調查及批核,並保留最終決定權提供重噴或退款(部份/全數)安排。 4. 客戶需要自行安排所有退貨之運送,2C Banner恕不予安排回收。 5. 退貨受理時間視乎每間分店之營運時間,逾時或逾期恕不予受理。 6. 貴客如有任何訂單的索償,2C Banner只受重印或退回相關貨款,貴客任何的經濟損失, 2C Banner恕不負責。 7. 退款只會以支票形式支付,並以客戶戶口登記名字為受款人 (故戶口登記名稱必須與銀行戶口相乎)。 安裝服務條款及細則>>> 1. 正常安裝服務時間為上午九時正至晚上十時正,假期除外。若客戶要求在以下情況下安裝,須付額外附加費: *最終之條款及細則應以網站之中文版本為準 Disclaimers>>> 1. At least 50% deposit of the total billing amount should be prepaid before production, the remaining balances should be settled upon goods pick up / installation. 2. Customers are required to check carefully for the quantity and quality of goods received, return will not be accepted after customers' acceptance of goods. 3. In case of reprint is necessary, only same products can be returned in any circumstances, no refund nor change of products, content, design nor specifications would be accepted. 4. 2C Banner withholds the right to destroy any finished goods which are not picked up after 14 days upon collection date; 2C Banner would not be responsible for any loss that caused; In such circumstances, any deposit nor pre-payment will be refunded, and 2C Banner withholds the rights to chase back the remaining amount or value of the goods. 5. Colour Standard of all printed materials should refer to our standard in colour management; Please do not refer to the standard on any monitor, screen or printed manuscript. Artwork MUST be in CMYK, Bitmap or Grayscale mode. All RGBs or Spot colours would be converted into CMYK for printing, should there be any variance induced, colour standard of all printed materials should also refer to our standard in colour management as well. 2C Banner will not be responsible for any colour shift dispute due to colour conversion. (Excluded for spot colour printing items in Full Sheet) 6. 2C Banner is not responsible for any customer submitted file that does not match with customer confirmed requirements, which may include the file inconsistency with size / bleeding deficit / colour / cutting size / image resolution inadequate / lacking of fonts, and etc., and eventually lead to finished customer's requirements with errors. 7. Should there be any QR code or Barcode printed on the manuscript, 2C Banner cannot guarantee that the information in the bar code can be read normally. 8. All printing of color do exist color variance to certain extent. Under reasonable color variance, customer should not use this as reason and ask for any reprints, discount or refund. 2C Banner will not accept those requests. 2C Banner has its own color management to ensure that all printing colors are within reasonable levels. 9. 2C Banner would only keep the electronic files of customers not more than 1 months. 10. Customers guarantee that the printing content does not include any printed matter without authorization of the copyright holder text, images, designs, trademarks, currency and bank note or any of the copyrighted work; customers to ensure prints will not infringe any third party rights, including copyright, trademark, publicity, privacy and will not libel or defame any third party, and has obtained all necessary authorizations or permissions for third-party material into works of customers; customers guarantee that they have obtained all necessary permissions, rights and authorization of orders, and to authorize the printing of customers work; 2C Banner will request the customer to submit or produce relevant authority authorization for verification if necessary. 11. If customer provided any printed contents which may involve defamation, invasion of privacy, counterfeit, copy, reproduce, intellectual property infringement, indecent, obscene, infringe any third party rights, currency and bank note or breach of our laws, and other printed matter, 2C Banner reserves the rights to refuse in printing. With the maximum extent permitted by applicable law, 2C Banner also will not be responsible or liable for the contents user nor any third party. 12. Customer undertakes that if any person, group or institution for (i) breach of the terms of service;, or (ii) any customers products in printed text, photos, images, graphics, or other materials covering or may be involved defamation, invasion of privacy, counterfeit, copy, reproduce, intellectual property infringement, indecent, obscene, infringe any third party rights, currency and bank note or violate our laws, the situation, and to make any form of litigation, claims, notification or take any action that will indemnify the Company and its directors, officers and employees for any losses suffered, including but not limited to the relevant claims, losses, costs and reasonable attorneys' fees. 13. 2C Banner withholds the rights to make final decision on producing or printing of any files or materials from customer. Refund Policy>>> 1. Should customer wish to return any flawed product, all requests must be made within seven days, and all returned goods must be in good conditions & description like quantity / packaging / accessories must be consistent with the invoice. Otherwise, no refund shall be made nor there will be any written off. 2. 2C Banner have the right to request our customers send us photos or return the suspected defective products for our inspection and verification. All returned products must be in good conditions, or they will not be accepted. 3. 2C Banner will inspect and verify each request of reprint/refund, while reserves the right of final decision for any cases of reprint or refund (partial/full). 4. Customers are required to arrange all returns delivery. 5. Returns request depends upon each store's operating time. No handling nor acceptance will be catered during non-operating hours. 6. For any order claim, we will only reprint the order or refund the relevant amount. We are not liable for any other losses caused by using our services. Installation Service Terms and Conditions >>> a) When the requested time of service is NOT within our standard operating hours of installation service (i.e. from 10:00pm to 9:00am) b) At a specific time period c) When the installation venue is located at remote areas, or require access through staircases or moving between lifts d) Sudden change of time arrangement (on the date of installation) e) During public holidays * Final terms and conditions shall prevail Chinese version from website